A domineering and over-zealous First Officer undermines the position of a quiet Captain who lacks assertiveness.
- Discuss assertiveness
- During NOTECHS assessment skills training courses
A Venezolana Boeing 737-200, registration YV502T performing flight VNE-1303 from Port of Spain (Trinidad and Tobago) to Caracas (Venezuela) with 79 people on board, was climbing out of Port of Spain when the left hand engine (JT8D) failed emitting a loud bang. The crew stopped the climb and returned to Port of Spain for a […]
The AOPA Air Safety Institute has issued an ASI Safety Notice calling pilots’ attention to the problem of jet fuel being contaminated with diesel exhaust fluid, which is not approved for use in aircraft and has caused engine failure or significant damage to aircraft engines and fuel systems in several instances. The safety notice posted […]
Excellent course. Very professional, yet friendly, approach from the instructor and a great environment in which to learn. This course was an eye-opener; I have learnt a lot and am looking forward to putting it into action.
Royal Flight Oman
(Human Performance & Limitations Instructor Course)
It was a wonderful course. We enjoyed each and every day and moment. Excellent, and a lot of learning value, which changed our concept of teaching altogether.
One of the better, probably the best, course I have attended. Very well handled but not over the top too much.
Highly recommend Bristow continue to use ITS as their service provider.
Thank you very much for your excellent approach to teaching. It was great pleasure to meet you and to learn various dimensions of teaching and learning. The course was splendid so was your method of passing on the knowledge. I had attended more than twenty initial and recurrent classes in United States. I don’t recall if I ever enjoyed and learned that much as in your class.
I believe there is always a room for improvement and learning. I learn everyday something new and will continue to do so. I would like to get some more tips and tools of the trade from you anytime I could.
A note of appreciation for the CRMI course that you facilitated at Gatwick: the course was appropriately challenging (yes, it’s modified – or in some cases, changed, my attitudes and behaviours!). You managed that process subtly and skilfully: thank you for the insights into this exciting field.
We enjoyed our time with ITS thoroughly and took quite a lot out of the course.
While we are both very experienced at CRM facilitation and development, it was an excellent opportunity to refresh our skills, to learn some new things and to hear some things presented from a certain perspective.
Thank you so much for this amazing course, I’ve learned so much from you. Hope to see you again in Istanbul!
(Debrief & Assessment Skills)
Ryanair’s level of growth has, inevitably, had human resource implications as we manage staff members.
ITS have made an important contribution in this process. The range and depth of CRM training and support services ITS have provided us with has made a significant difference in the successful management of our team, and helped to ensure our continued expansion
A huge thank you for the outstanding training / workshops that you have facilitated the last few weeks.
It was a gamble using a “non railway” training provider but boy did it pay off. The response from the staff has been extremely positive. And listening to individuals challenging their behaviours these past few days has been music to my ears and is a testament to your good work.
(Rail Resource Management Courses)